The questions every realtor asks.
This FAQ walks through how Matt Milia and Appointments Today help realtors generate and convert leads, whether you need staffing, full-service calling, or AI systems. If your question is not here, book a call and ask Matt directly.
01 Who does Matt Milia work with?
Matt works with real estate agents and teams in growth mode across the United States and Canada. The ideal client is an agent who is completely overwhelmed, with too many leads and not enough people to call them. If you are trying to scale but do not have time for lead generation or conversion, this system was built for you.
02 What exactly does Appointments Today do?
Appointments Today is an inside sales company. We provide two things: staffing, where we recruit, train, and manage inside sales staff and install AI systems, and full-service calling, where we handle outreach, follow-up, and lead reactivation from our own call center so you do not have to.
03 What is an inside sales agent (ISA)?
An inside sales agent works from the office or remotely to generate and convert leads rather than show properties or handle paperwork. An ISA prospects, responds to inbound leads quickly, qualifies them, and sets appointments, then hands the warm lead to the agent to close. That speed and consistent follow-up is exactly what turns a lead list into a full calendar.
04 How is this different from other ISA or staffing services?
Many options use a one-size-fits-all model that does not fit every team or individual realtor. Matt builds the system around your team, your market, and whether you want staff or full service, backed by 12 years of staffing and sales training experience. Nothing is off the shelf.
05 Who answers the phone and makes the calls?
Our callers work from the Appointments Today call center, and every one of them is an ex-pat who used to live in the United States. They know American markets, the questions buyers and sellers ask, and the conversations that sound like home.
06 What results has the team produced?
The Appointments Today call center has closed over $1 billion in real estate value in the past decade. Matt's team has also produced over $44 million in closed gross commission income for his clients. Those are the numbers behind the reviews.
07 Do I need staff, or can you handle it all for me?
Both options exist for a reason. If you want to own a team you can grow, choose staffing and AI systems. If your goal is to outsource the calling entirely and keep your calendar without hiring, choose full-service calling. On your strategy call, Matt will recommend the fit for your situation.
08 Does the system work in my market?
Yes. The system is built to work across all of the USA and Canada. Because the approach is diagnosed around your funnel and your market rather than applied from a template, markets from dense metros to smaller towns come out with the same result: a full calendar.
09 What does the "paint by numbers" system mean?
Paint by numbers is Matt's name for his proven prospecting and conversion system. It breaks lead generation into a clear set of steps, scripts, and responsibilities so any team can execute them consistently. No guesswork, no reinventing the wheel, just follow the system and the calendar fills.
10 How fast can we get started?
The first step is always the same: a 30 minute strategy call with Matt through Calendly. From there he diagnoses your funnel and lays out the exact install. Most agents see the plan within days and start making calls the same week.
11 How much does it cost?
Pricing depends on your team, your market, and whether you choose staffing or full-service calling. There is no one number that fits every realtor. The fastest way to get the numbers that apply to you is a strategy call, where Matt walks through the options without pressure.
Still have a question? Bring it to the call.
Thirty minutes with Matt is the shortest route from "where do I start" to a plan you can execute this week.